Privacy

01

Who we are

Luxene B.V. develops orientation lighting for road infrastructure and is based in Eindhoven, the Netherlands. Luxene B.V. is responsible for the processing of personal data collected through this website.

02

What we collect

When you contact us through the contact form or by email, we process the details you provide: your name, email address, organisation and the content of your message.

Contact form enquiries are stored privately in Lovable Cloud for Luxene personnel to review. We also store the enquiry category, website language, submission time and, where available, the originating page and enquiry intent. We do not store external browsing history or URL query strings with your enquiry. Lovable Cloud provides the website’s storage and processing services.

We do not use tracking cookies or advertising profiles on this website.

03

Why we collect it

We use your details solely to respond to your enquiry and, where relevant, to follow up on a project, pilot or collaboration you have asked about. We do not sell or share your data with third parties for marketing purposes.

04

Retention

We keep correspondence no longer than necessary to handle your enquiry and any follow-up, unless a longer retention is required by law. You can request an export or deletion of your enquiry by contacting info@luxene.eu.

05

Where your data is processed

Data collected through this website is processed and stored on servers located in the European Union.

Luxene B.V. is established in the Netherlands and is responsible for this processing under European law. Personal data is not transferred outside the European Economic Area.

06

Your rights

You have the right to access, correct or delete your personal data, and to object to its processing. To exercise these rights, contact us via the contact page. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).